CRM
Keep leads, clients, suppliers, trades and relationship history together, including notes, files, categories, tags and completed work.
ARM Business Management SoftwareARM BMS
Powerful business management without the premium price.
Product information
One practical place to manage customers, work and the people delivering it.
ARM Business Management Software—ARM BMS—is a secure, web-based platform that brings the everyday records of a growing business into connected dashboards. It helps teams move from enquiry to quotation, scheduling, delivery, evidence and reporting without maintaining a different spreadsheet for every stage.
What is ARM BMS?
A connected business-management workspace.
ARM BMS combines customer relationship management with operational tools. A contact can be linked to a job; that job can connect to assigned people, dates, notes, documents, receipts, stock, labour and a customer quotation. Because those records share the same workspace, authorised users can see the right context without repeatedly entering the same details.
Each customer business receives its own separated account area. Access is controlled by plan, dashboard membership, role and individual module permissions. All-Round Marketing Ltd operates the ARM BMS platform, while each purchasing business remains responsible for the customer and operational information it adds.
Core capabilities
Tools that follow the way work actually moves.
Jobs & Teams
Create work, assign one or more internal people or contractors, record updates and evidence, and follow progress through completion.
Quotes
Build customer-ready quotations using manual, stock and labour line items, share a secure link and record online acceptance.
Calendar
Schedule events and job activity, assign people, create reminders and provide private calendar feeds for supported calendar apps.
Receipts & Documents
Capture receipts from a phone or media library and retain controlled business files with descriptions, previews and permissions.
Stock & Labour
Track products, quantities, units, movements, cost and charge rates, with commercial cost information restricted to authorised roles.
Reports
Review activity over chosen date ranges, including contacts, jobs, quotations, staff output and commercial information available to the role.
Communications & Reviews
Import supported message archives into CRM history and maintain review destinations for structured customer follow-up.
Who is it for?
Built for businesses that have outgrown scattered records.
ARM BMS is especially useful where customers, staff, subcontractors, quotations, scheduled work and supporting files need to stay connected.
Trades and constructionJoinery and installationsProperty and facilities servicesMaintenance teamsProfessional servicesMulti-division SMEsGrowing owner-managed businessesCustomer-facing field teams
A typical workflow
From first enquiry to completed work.
- CaptureAdd or import the customer into CRM.
- PrepareCreate the job, assign the right people and prepare a quotation.
- ScheduleAdd dates to the calendar and notify the assigned internal team.
- DeliverRecord notes, changes, photographs, receipts, stock and documents.
- CompleteClose the job, retain its history and review performance in reports.
Give people only the tools they need.
Administrators allocate dashboards and roles. Managers inherit every operational module in the package; General Users and Viewers can be limited module by module. Commercial costs remain separated from those lower-access roles, and platform-owner controls remain isolated from every customer account.
Start simply, then add capability.
The Starter plan covers essential CRM work. Paid plans introduce broader job, quotation, calendar, document, stock, communications and reporting workflows, with allowances shown on the pricing page.
See whether ARM BMS fits your business.
Create a free workspace, compare plans or ask the ARM BMS team about roles, dashboards and your intended workflow.
Connected tools
Bring your business tools together.
Connect supported services from your workspace, with availability depending on your plan and provider setup.
WhatsAppSend configured reminders and retain inbound message history through your Twilio account.
Microsoft OutlookSubscribe to your private ARM BMS calendar feed in Outlook.
Google CalendarFollow your ARM BMS schedule with a calendar subscription.
Messaging and paymentsTwilio supports SMS and WhatsApp delivery. Stripe processes supported online payments.
Service names and logos identify supported connections; they do not imply a partnership or endorsement. Twilio and all related logos are trademarks of Twilio Inc. or its affiliates. Other trademarks belong to their respective owners.